Refund Policy
1. Eligibility for Refunds
- We offer refunds under the following conditions:
- Refund requests must be made within 14 days of purchase.
- The product/service must not have been used extensively.
2. Non-Refundable Items
Some items may not be eligible for refunds, such as digital downloads or personalized products.
3. Refund Process
To request a refund, contact us at tafazoli.nastaran@gmail.com . Refunds will be processed within 7 business days.
Return Policy
1. Return Eligibility
You may return items within 14 days of receiving them, provided they are unused and in original packaging.
2. Return Process
To initiate a return, contact us at tafazoli.nastaran@gmail.com. The customer is responsible for return shipping costs.
3. Refunds for Returns
Once we receive the returned item, we will process the refund within 7 business days.